Support

FAQ

Frequently asked questions

Are envelopes included with the cards?

Yes, all of our greeting cards come with envelopes.



How much do your cards cost?

Our cards are priced between 5QR and 25QR. The cost varies depending on size and brand. We aim to keep the cost as low as possible.



How do I pay for my cards?

We are cash only. Please pay cash on delivery. Our delivery driver will have a small amount of change on him. If you are picking up your order please come with the correct cash. Collection is self sevice. If you are orderring from the UK you can do an online bank transfer.



How many cards do I have to buy?

There is no minimum order - you can buy a single card or as many cards as you would like.



Where do you deliver?

Delivery costs..... Doha - 10qr Lusail - 15qr Al Khor - 40qr Dukhan - 50qr Al Wakra - 15qr



Oh no! I've made a mistake with my order, can I change it?

Yes, of course, please contact us as soon as possible to amend your order. Whatsapp +974 66573262



Do I need an account to place an order?

No, you don't need to create an account to place an order, you can just fill in the details on the checkout page.



How can I contact you?

You can send us a message using the 'contact' button at the top of the page. Or whatsapp at +974 66573262



Will you stock cards for Valentines, Mother's/ Father's Day, Christmas etc?

Yes, we will stock for all Occasions. Cards will be added nearer the time.



What is the latest time I can order for next day delivery?

Please order before midnight for next day delivery or collection.



Do you personalise cards?

We have a hand written message service. See above for further details.



What are the delivery options that I can choose from?

You will be given the option to choose delivery/collection at the checkout. Free Delivery on orders of 150QR and over. Once you have placed your order we will contact you via Whatsapp for location info. Next day delivery within Doha is 10QR. If you are outside of Doha please contact us for delivery pricing. Once you have placed an order we will contact you via Whatsapp for location info. You can collect from our villa from 7am the day after ordering. Once you have placed an order we will contact you via Whatsapp to give you location info. Your order will be named and will be in a clear envelope (that is yours to take) and it will be in a collection box outside the front door. There is a small named envelope attached to it for you to put the cash in and there is a post box on the wall for you to then put it in. Collect anytime at your convenience.



Can I choose a delivery date and time?

Yes, once you have ordered we will contact you via Whatsapp to arrange delivery time and date.



I'm not at home during the week, can you deliver to me at the weekend?

Yes, please 'add a note' on the checkout page to let us know when is convenient.



I forgot to order one of the products I wanted. Can I add it to my order?

Sure, contact us as soon as possible and we will add it to your order. Whatsapp +974 66573262



Where are your products from?

All of our products are from the UK.



Can I come and view the cards?

Sorry, no. We are online only.



How much stock do you have?

We have over 600 types of cards! All stock is shown on the website.



Handwritten Message Service

THIS SERVICE IS AVAILABLE TO UK RESIDENTS ONLY

We will handwrite your special message in one of our cards and deliver your card directly to your loved one here in Qatar.

The card will be dispatched the following day (or at a date of your choice).

Before you purchase, please contact us via the 'CONTACT' tab at the top of the website.

Leave us a quick message stating that you are ordering from the UK and would like to use the 'Handwritten Message Service'.

Please leave us your mobile number and we will be in touch with further details.

Payment can be made to a UK bank account.

We will calculate your order and convert QR to UK for you.

Bank account details will be sent upon ordering.

Delivery is 10qr (2 UK pounds)

Thanks